Privacy Policy

Arafura Consulting & Media (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

We may collect personal and non-personal information in the following ways:

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a)   Personal Information
When you contact us, make an enquiry, request a quote, subscribe to updates, or engage our services, we may collect:

• Your name, business name, and contact details (email, phone, address)

• Payment or billing details (for service transactions)

• Technical information required for IT support or website hosting (e.g. device or system logs, with your consent)

b)   Non-Personal Information
Our website may automatically collect general information such as:

• Browser type, device type, and operating system

• IP address and geolocation (approximate)

• Pages visited, time spent, and referring websites

This helps us understand how visitors use our site and improve user experience.

We do not sell or rent personal information. We may share information with:

• Trusted service providers (e.g. web hosting, payment processors, email platforms)

• IT and cybersecurity partners assisting with secure data management

• Legal, regulatory, or law enforcement authorities when required by law

All third-party providers are required to handle your data in accordance with privacy and security obligations consistent with Australian law.

We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure.

Data is stored securely using password-protected systems, encryption, and trusted cloud providers located in Australia or other compliant jurisdictions.

While we apply industry-standard safeguards, no online system is completely secure, and users share information at their own risk.

Our website uses cookies and similar technologies to improve performance, measure site usage, and deliver a better browsing experience.
You can disable cookies through your browser settings, but this may affect website functionality.

We may also use analytics tools such as Google Analytics to gather anonymous traffic data. These tools do not identify individual users.

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or outdated information

• Withdraw consent for certain data uses

• Lodge a complaint if you believe your privacy rights have been breached

To exercise your rights, please contact us (see Section 10).

Our website and services are not directed to children under 16.  We do not knowingly collect personal information from minors.  If you believe a child’s data has been provided to us, please contact us immediately.

Our website may include links to external websites for your convenience.  We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy statements.

If you have any questions or concerns about this Privacy Policy or the way we handle your information, please contact:

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Arafura Consulting & Media
Email: info@arafuracm.com.au
Website: www.arafuracm.com.au
Location: Darwin, Northern Territory, Australia

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date indicated below.

Last updated: 28 October 2025