Small Business

A suspicious insurance document showed how sophisticated modern phishing has become. The email appeared to come through a trusted business associate's genuine email environment, while the attached PDF concealed a fake Microsoft 365 document link. Here's what Australian seniors and business owners can learn from the investigation.

Scammers are using increasingly sophisticated technology to make fraudulent calls, emails and messages appear legitimate. We explain the new warning signs and the practical steps Australian seniors and small businesses can take to protect themselves.

Australia has introduced new protections against SMS scams. Learn what "Unverified" means, why it appears on some text messages, and how to protect yourself from scammers.

From 1 July 2026, Australians will see a major change to text messaging designed to make scams easier to identify. New ACMA regulations require businesses to register their SMS Sender IDs, helping prevent scammers from impersonating trusted organisations such as Optus, Telstra, Australia Post, banks and government agencies. The changes provide an important new layer of protection, particularly for seniors and other frequent scam targets. Learn more in our latest blog...

Imagine arriving at work tomorrow and discovering your internet connection is down. Most business owners would be frustrated. Now imagine it stays down for an entire week. For many modern businesses, operations would grind to a halt. Email, cloud storage, accounting systems, online bookings, EFTPOS terminals, supplier portals, customer databases and communication platforms all depend on reliable internet connectivity. Be prepared with our survival tips...